.ticket-section { 
    background: #f5f5f5; 
    padding: 20px; 
    margin-bottom: 20px; 
    border-radius: 8px; 
}

.status-badge {
    padding: 6px 14px;
    border-radius: 6px;
    font-size: 12px;
    font-weight: 600;
    border: none;
    cursor: pointer;
}

.status-badge.waiting-support {
    background: linear-gradient(135deg, #ef4444 0%, #f97316 100%);
    color: white;
}

.status-badge.waiting-customer {
    background: linear-gradient(135deg, #3b82f6 0%, #06b6d4 100%);
    color: white;
}

.private-indicator {
    display: inline-block;
    margin-right: 5px;
    color: #ef4444;
}